Last updated: April 2026
This Refund Policy explains how refund requests are handled for digital products purchased through this website.
This website is operated by CLICKXFAME MEDIA LTD.
CLICKXFAME MEDIA LTD acts as the Merchant of Record for all transactions and is responsible for payment processing, customer support, refunds, chargebacks, and dispute resolution.
- Digital Products
All products sold through this website are digital products and digital downloads.
After successful payment, access to the purchased digital content is provided electronically through the website.
Because digital products are delivered instantly and cannot be physically returned, all sales are generally final once access has been granted or the content has been delivered.
- Refund Eligibility
Refunds may be considered only in limited cases, including:
- Duplicate transactions
- Billing errors
- Technical issues preventing access to purchased content
- Incorrect access delivery caused by a system error
- Unauthorized transactions, subject to review
Refund approval is not guaranteed and each request is reviewed on a case-by-case basis.
- Non-Refundable Cases
Refunds are generally not provided in the following cases:
- The digital product was successfully delivered
- The customer changed their mind after purchase
- The customer failed to review the product details before purchase
- The customer no longer wants or needs the product
- The customer experienced device, storage, or internet issues unrelated to our delivery system
- The customer shared, downloaded, accessed, or used the digital content after purchase
- Refund Request Timeframe
All refund requests must be submitted within 7 days of purchase.
Requests submitted after this period may not be eligible for review unless required by applicable law.
- How to Request a Refund
To request a refund, please contact:
support@payphere.com
Please include:
- Your full name
- Email address used for purchase
- Order number or transaction reference
- Product purchased
- Reason for the refund request
- Any relevant screenshots or details
- Technical Access Issues
If you experience issues accessing or downloading purchased digital content, please contact support before filing a dispute or chargeback.
We will make reasonable efforts to resolve valid access or delivery issues as quickly as possible.
- Chargebacks and Disputes
Customers are encouraged to contact support@payphere.com before opening a payment dispute or chargeback.
Fraudulent disputes, false claims, or abuse of refund and chargeback processes may result in account suspension, access removal, and restriction from future purchases.
- Processing Approved Refunds
If a refund is approved, it will be processed through the original payment method where possible.
Refund processing times may depend on the payment provider, bank, or card issuer.
- Contact
For refund, billing, access, or support-related questions, contact:
Email: support@payphere.com
Company:
CLICKXFAME MEDIA LTD
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
Company Number: 17143434