Last updated: May 2026
This Privacy Policy explains how CLICKXFAME MEDIA LTD (“we”, “our”, or “us”) collects, uses, stores, and protects personal information when you access this website, create an account, purchase digital products, or use any services provided through this website.
This website is operated by:
CLICKXFAME MEDIA LTD
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
Company Number: 17143434
Email: support@payphere.com
By using this website, you agree to the collection and use of information as described in this Privacy Policy.
- Information We Collect
We may collect the following types of information:
- Name and contact details
- Email address
- Account information
- Billing and transaction-related information
- Order history and purchased digital products
- Customer support communications
- Device information
- IP address
- Browser type
- Pages visited
- Access times
- Cookies, tracking identifiers, and usage data
- Fraud prevention and security-related information
We do not store full payment card details on our servers.
- Payment Information
Payments are processed securely through authorized third-party payment providers.
When you complete a purchase, payment-related information may be collected and processed by our payment providers for the purpose of authorizing payments, preventing fraud, handling disputes, and complying with legal and regulatory requirements.
CLICKXFAME MEDIA LTD may receive limited transaction information, such as payment status, order ID, transaction reference, payment amount, currency, and billing-related details.
- How We Use Your Information
We use personal information to:
- Provide access to digital products
- Process purchases and transactions
- Deliver order confirmations and purchase-related emails
- Provide customer support
- Respond to refund, access, billing, and dispute requests
- Prevent fraud, abuse, chargeback misuse, and unauthorized access
- Maintain website security
- Improve website performance and user experience
- Comply with legal, tax, accounting, payment processor, and regulatory obligations
- Keep records required for business and compliance purposes
- Digital Product Delivery
When you purchase a digital product, we use your account, order, and transaction information to provide access to the purchased digital content.
Access may be provided through secure download links, customer account pages, or other protected digital delivery systems.
We may keep records of downloads, access attempts, order status, and delivery events for security, support, and dispute-resolution purposes.
- Cookies and Tracking Technologies
This website may use cookies, local storage, tracking identifiers, and similar technologies to:
- Keep users logged in
- Maintain cart and checkout sessions
- Track purchase flow
- Remember preferences
- Improve website functionality
- Support fraud prevention and security
- Measure traffic and performance
- Attribute referrals or marketing campaigns where applicable
Users may control cookies through their browser settings. Disabling cookies may affect website functionality, checkout, account access, or digital product delivery.
- Marketing and Referral Tracking
Where applicable, we may collect referral or campaign identifiers from URL parameters, cookies, or similar technologies.
These identifiers may be used to track traffic sources, measure campaign performance, attribute purchases, and prevent fraud.
Such data is used for operational, analytics, and compliance purposes.
- Customer Support Communications
If you contact us by email or through support channels, we may collect and store your message, email address, order details, and any information needed to respond to your request.
Support communications may be retained for dispute resolution, fraud prevention, legal compliance, and service improvement.
- Fraud Prevention and Security
We may use personal information, device data, transaction data, IP addresses, order history, and access logs to detect, prevent, and investigate:
- Fraudulent transactions
- Chargeback abuse
- Unauthorized account access
- Suspicious activity
- Policy violations
- Security incidents
- Misuse of digital products or delivery systems
We may restrict access, cancel transactions, suspend accounts, or block activity where necessary to protect users, the website, payment systems, and CLICKXFAME MEDIA LTD.
- Sharing of Information
We may share personal information with trusted third parties where necessary to operate the website and provide services.
This may include:
- Payment processors
- Hosting providers
- Cloud storage providers
- Security and fraud prevention providers
- Email delivery providers
- Analytics providers
- Customer support tools
- Legal, accounting, compliance, or regulatory advisors
- Authorities where required by law
We do not sell personal information.
- Third-Party Payment Providers
Payment processing is handled by third-party providers.
These providers may collect, process, and store payment-related information according to their own privacy policies and compliance obligations.
Customers should review the privacy policies of the relevant payment provider where applicable.
- Data Retention
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy.
This may include retention for:
- Order fulfillment
- Customer support
- Fraud prevention
- Dispute handling
- Chargeback defense
- Tax, accounting, and legal obligations
- Payment processor requirements
- Business recordkeeping
When information is no longer required, we may delete, anonymize, or securely archive it.
- Data Security
We use reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no online service, website, or electronic storage system can be guaranteed to be completely secure.
Users are responsible for keeping their account credentials secure and should contact us immediately if they believe their account has been compromised.
- International Data Processing
Because this website may be accessed globally, personal information may be processed, stored, or transferred in countries other than the user’s country of residence.
Where required, we take reasonable steps to ensure that personal information is handled in accordance with applicable data protection requirements.
- Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Object to or restrict certain processing
- Request a copy of your data
- Withdraw consent where processing is based on consent
- Lodge a complaint with a relevant data protection authority
To exercise these rights, contact us at:
support@payphere.com
We may need to verify your identity before processing certain requests.
- Account and Order Data
If you create an account or make a purchase, we may retain order history, access records, billing references, and product delivery information for business, legal, dispute, and compliance purposes.
Deletion of an account may not immediately delete all transaction records where retention is required for legal, tax, accounting, security, fraud prevention, or payment processor obligations.
- Children and Age Restriction
This website is not intended for users under the age of 18 or under the age of majority in their jurisdiction.
We do not knowingly collect personal information from individuals who are not legally permitted to use this website.
If we become aware that information has been collected from an underage user, we may delete the information and restrict access.
- Legal and Compliance Requests
We may disclose personal information if required to do so by law, legal process, court order, regulatory request, payment processor requirement, or where we believe disclosure is necessary to protect our rights, users, payment systems, or business operations.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, payment processor requirements, or business operations.
Updated versions will be posted on this page with a revised “Last updated” date.
Continued use of this website after changes are posted means you accept the updated Privacy Policy.
- Contact
For privacy, data, billing, access, refund, or support-related questions, contact:
Email: support@payphere.com
Company:
CLICKXFAME MEDIA LTD
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
Company Number: 17143434